Refund policy
Returns & Refund Policy
We want you to be happy with your purchase. If there is an issue with your order, please contact us and we'll be happy to help.
Returns
Eligible items may be returned within 30 days of delivery, provided they are:
- Unworn and unused
- Unwashed
- Free from stains, odors, or other damage
- In their original condition
Please include your order number when contacting us about a return.
Items That Cannot Be Returned
Because some of our products may be made or produced specifically for each order, made-to-order, personalized, customized, or final-sale items may not be eligible for return unless they arrive damaged, defective, or incorrect.
Exchanges
If you received the wrong size or need to request an exchange, please contact us within 30 days of delivery.
Items must be unworn, unwashed, and in their original condition. Exchanges are subject to product availability.
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible with:
- Your order number
- A description of the issue
- Photos showing the problem
We'll review the issue and work with you toward an appropriate solution.
How to Request a Return
Please contact us before sending anything back. We'll provide the appropriate return instructions after reviewing your request.
Returns sent without prior approval may not be accepted.
Refunds
Once an approved return has been received and inspected, we'll notify you whether the refund has been approved.
If approved, the refund will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.
Original shipping charges may be non-refundable unless the return is due to an error on our part or otherwise required by applicable law.
Order Changes & Cancellations
If you need to change or cancel an order, please contact us as soon as possible after placing it. Because some products may enter production or fulfillment quickly, we cannot guarantee that changes or cancellations will be possible once processing has begun.
Questions?
If you have questions about a return, exchange, or refund, please contact us through the contact information provided on our website or click here.